WebFusion Review

Below are the reviews and ratings of WebFusion written by: NickBowles

Thte problem with review sites liek this is that people with a complaint come to them to vent some of their spleen.

We have used Webfusion for all our hosting for ten years. During that time we have had issues with accounts, we have had intermittent connectivity issues and we once had a shared server go down for a week and come back up with a four day old backup (i.e. 11 day timeslip).

Why are we still with them? Basicly because I do not believe any other company is likely to be any better. There is genuine 24/7 support, and you usually get someone with a fair level of knowledge. Issues with accounts and billing have always been sorted out eventually - justg phone them up and speak to them, don't shout and yell and you might get somewhere.

One gripe is that when they bring out new improved services customers on teh old packages aren't usually offered an easy upgrade path, but the corollory of that is that they ARE always improving the service. Their latest VPS packages look like superb value for money.

So yes, it has been a rocky ride - but ten years down the line we are still with Webfusion and in all that time I think we have only ever lost one client because of performance issues. Webfusion are a lot better than this review site would lead you to believe.

- Nick Bowles
Webcraft UK Ltd